Privacy Policy
St George North Anglican Church (SNAC) respects your privacy and takes reasonable steps to protect the personal information entrusted to us.
This policy explains how we may collect, use, store and disclose personal information through our website and related church activities.
Information we may collect
We may collect personal information when you:
- contact the church or make an enquiry
- register for an event, course, children’s or youth program
- complete an online form
- make a payment or donation
- join or participate in a church ministry or activity
- otherwise provide information to us.
Depending on the circumstances, this may include your name, address, email address, telephone number and information relevant to your enquiry, registration, payment or participation in a church activity.
Where children participate in church programs, we may also collect information provided by their parent or carer that is reasonably necessary to administer those programs.
Our website and the services used to operate it may also collect technical information such as your IP address, browser or device information, pages visited and cookie preferences.
How we use personal information
We use personal information for purposes connected with the ministry and administration of St George North Anglican Church. These may include:
- responding to enquiries
- managing church activities, ministries, courses and events
- administering registrations
- communicating with participants, members and visitors
- processing payments and donations
- maintaining appropriate church administration records
- operating and improving our website and online services.
We do not sell personal information.
Online forms and payments
Some forms and registrations on our website are provided through Cognito Forms.
Where a form requires payment, payments may be securely processed by Stripe. Payment-card information is transmitted directly to the payment processor and is not stored by the SNAC website. Cognito Forms also states that sensitive card information is transmitted directly to the payment processor rather than being processed or stored by Cognito Forms.
SNAC may receive and retain information associated with a payment, such as the payer’s name, contact details, amount paid and transaction status, where this is required to administer the relevant payment, event or program.
Third-party services
We use third-party services to help operate our website and administer church activities. These may include:
- The Church Co — website hosting and website services
- Cognito Forms — online forms and registrations
- Stripe — payment processing
- ChurchSuite — church administration and communication
- providers of embedded video and other online content.
These providers may process or store information on our behalf in accordance with their own privacy and security practices.
ChurchSuite, for example, operates from the United Kingdom and uses UK data centres, while Cognito Forms is operated by a United States company. ChurchSuite
Personal information may therefore be processed or disclosed outside Australia, including in the United Kingdom and United States, and potentially in other countries in which our service providers or their authorised sub-processors operate.
Cookies and similar technologies
Our website and some third-party services may use cookies and similar technologies to help the website operate properly and provide embedded or online services.
You can control or delete cookies through your browser settings.
Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Our website uses HTTPS encryption, and we use reputable third-party providers for services such as website hosting, forms, payments and church administration.
No method of transmitting or storing information online can, however, be guaranteed to be completely secure.
Accessing or correcting your information
You may contact us if you would like to:
- ask what personal information SNAC holds about you
- request access to that information
- ask us to correct information that is inaccurate or out of date.
We may need to confirm your identity before providing access to personal information.
Privacy enquiries
If you have a question or concern about how we have handled your personal information, please contact the church office.
St George North Anglican Church
Phone: (02) 9553 1840
Email: office@snac.org.au
We will consider privacy enquiries and complaints and endeavour to respond within a reasonable time.
About St George North Anglican Church
St George North Anglican Church operates under ABN 87 261 681 537.
Refund Policy
St George North Anglican Church does not operate an online store.
If you have made a donation or payment in error, please contact the church office or the coordinator of the relevant event or activity.
Where a payment relates to an event, course or activity, a full refund may not always be possible if costs have already been incurred. However, we will endeavour to assist wherever reasonably possible.
Last updated: September 2026